FREQUENTLY ASKED QUESTIONS



MODEL E

The dimensions are the same for the Model E100 and E125.
The Model E has been designed to accommodate 2 people.

Length: : 2066 mm

Width: : 800 mm

Height: 1320 mm

To drive a 100cc scooter you must have had at least a B licence for more than two years or have an A1 licence.

Since 1 January 2011, all holders of a car licence (B licence) are required to follow a compulsory 7-hour practical training course in order to be able to drive a 125cc scooter or to have an A1 licence.

PRO50

The Pro50 has been designed to accommodate 1 person and a top case.

Length: 1850 mm

Width: 700 mm

Height: 1080 mm

The AM licence (which replaces the BSR) is compulsory to be able to drive an electric scooter with a capacity of 50cc.

BATTERIES

The batteries have 2000 charge cycles, which represents 180,000 km or 10 years of use instead of the usual 3 or 4 years.

At equipment end of life, RED Electric and its approved partners will accompany you to ensure the recycling of all the elements and components of your batteries.

ACCESSORIES

The Pro50 has a universal rear rack (AR) that allows you to attach many models of top cases from 100 to 209 litres and panniers to hold your gear, helmets and gloves.

WARRANTY

All our electric scooters come with a two-year manufacturer's warranty - parts and labour - from the date of purchase.

We will offer you extended warranties when you finalise your payment.

FINANCING

All our leasing offers are proposed in partnership with professionals of the trade. They are offers in LLD, which means that at the end of the 36 and 48 months contract, RED Electric reserves the right to recover the vehicle.

At the time of acceptance by our financial partner, all the general and particular conditions of this financing will be transmitted to you..

ECOLOGICAL BONUS

Yes, the Model E is a non-polluting electric vehicle and, as such, is eligible for the ecological bonus, depending on the number of batteries on board. Official website in France : Service Public Faire ma demande Prime à la Conversion

RED Electric offers a full administrative support service (optional)

Contact us : support@redelectric.fr

INSURANCE & REGISTRATION

Go to the Government website to take the necessary steps. le site du Gouvernement

2 solutions are available to you:

  • RED Electric can accompany you to its insurance partners and offer you the best insurance policies available.
  • You can contact your usual broker or insurer.

Do you need help? Contact us: support@redelectric.fr

MAINTENANCE & REPAIR

Our electric scooters have a comprehensive predictive maintenance system for optimised reliability: All essential parts are constantly monitored. The system detects any problems in advance before they occur. You are immediately warned.

In the event of a malfunction, you can write to us at : support@redelectric.fr - or call our customer service.

We will intervene directly at your place - or through one of our authorised service centres.

Your electric scooter should be serviced by an authorised technician every 5000km - or once a year. The first service is due at 1000km.

Please note: Failure to comply with this rule will invalidate our manufacturer's warranty.

RED ELECTRIC SUPPORT

You can contact us at the following e-mail address support@redelectric.fr or by telephone on +33 1 44 01 53 00.

BUY AN ELECTRIC SCOOTER

Our scooters are manufactured taking into account the impact of our operations on the environment and we optimise the reparability index of our vehicles to the maximum of the technological possibilities of resistance of current materials.

An electric scooter does not consume fuel, its energy is electricity which, depending on its mode of production (Nuclear, Wind, Coal, Hydraulic) is more or less virtuous.

In any case, the electricity consumed by an electric motor has an infinitely lower carbon impact than that of a combustion engine of similar power.

In addition, no gases or particles are released..

Silent, an electric scooter is the best vehicle against noise pollution in our urban centres. Versatile, it can be used for short daily journeys and, if its autonomy allows it (this is the case of the RED with its world record of real autonomy!) for longer rides and intercity journeys - without changing mode of transport.

Finally, the life span of the RED batteries on board (2500 cycles against 800 to 1000 cycles in general) drastically reduces the consumption of rare raw materials and optimises the overall longevity index.

In fact, a few dozen euros of electricity will be enough to cover 10,000 km!

Some figures :

CO2 ratio of a petrol scooter = 0.071kg/km

CO2 ratio of a RED = < 0.001 kg/km (Varies according to the method of electricity production).

Some examples::

I drive 10km/day, I save 300kg of CO2/year

I drive 20km/day, I save 520kg of CO2/year

I drive 50km/day, I save 1.3 tonnes of CO2/year